INFORMATION

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Cost of shipping

  • Spain and Portugal:

    • DHL: Free Shipping for all orders over 60 euros in all Spanish territory and Portuguese*.

    • For all orders not exceeding 60 euros, postage costs these will be of 9 euros any shipment, regardless of weight or quantity of items included in the order. All shipments are made by DHL in the territory Peninsular and postal parcel service for the islands, Ceuta and Melilla. In the event of any problems or inconvenience to shipment by DHL, PAXANGA reserves the option to change the shipping method, respecting deadlines and these rates.

  • Shipping worldwide:

    • POSTAL International Free Shipping for all orders over 500 euros*.

    • Orders minor the only one of its shipping cost is 39 euros for any shipment is whatever the weight or quantity of items included in the order. In If there is any problem or objection to sending by regular mail, PAXANGA reserves the option to change the way shipment.

    • If the package exceeds standard measures or weights or a problem exists exceptional PAXANGA reserves the possibility of negotiation with the client in a shipping different, as may be to negotiate payment of a special rate of transport only for exceptional cases.

* There will be some cases like special servings or special items, in which these conditions can be modified, or the shipping company offers different formulas, in these cases is specified in its basket.


 

COST OF SHIPPING

DELIVERY

PAYMENT METHOD

WARRANTIES

RETURNS

LEGISLATION

Delivery


All orders are shipped the same day have been received, provided the order has been and indicating their payment made before 14:00 hours. Orders carried out just after 14:00 hours will be sent the next day. No Shipments are made on Saturdays or Sundays. All possible charges, or surcharges that exist or may exist in both character or customs of each destination are borne by the customer, PAXANGA does not take any of these potential charges Additional under any circumstances.

  • Spain and Portugal:

    • Postal service: delivery time varies between 2 and 8 days depending on postal service and destination town. The average time is 5 days. Not conducted deliveries on Saturdays, Sundays and holidays.

    • DHL: 1 or 2 days. This service is accepted only for peninsular Spain and Portugal. Not conducted deliveries on Saturdays, Sundays and holidays.

  • Rest of world:

    • POSTAL international: the deadline for delivery varies between 8 and 10 days, depending on postal service and Country and place of destination. The average time is 8 days, there may become up to 30 days. No deals are done on Saturdays, Sundays and holidays.


Our products are delivered on schedule between 10:00 and 20:00 hours. If you do not are in your home at the time of delivery, try to leave a notice and attempt to contact you following delivery to arrange a date and time that suits you. In the event that your shipment will be mailed when you're not you take, you will notice and you have to spend to collect the package by the post office in your area. All times delivery are approximate, and accepting that might arise various problems or delays, the maximum waiting period is 30 days, After those, we can claim shipping and resolve any problem with our customers.


The prices shown in the page paxanga.es or paxangashop.com, carry 16% VAT. The Prices reflected on this page are the final prices unless mistake typo. Discounted products or discounted marked as such, indicating the appropriate discount applied. Paxanga.es Paxangashop.com or reserves the right to modify the price of any product without notice. All Prices expressed in euros.

Payment

 

Recommended payment, Paypal:


Paypal: is one of the most used the Internet for credit card payments. If choose this form of payment, when completing your order you directly to Paypal page. Once on the page have the option to connect to your account (if have one ...) Or to make payment directly, by introducing the details of your credit card. Transaction is a totally sure. The entered data are displayed at any time or paxangashop.com paxanga.es or stored, since the whole process performed on the servers of Paypal. More information at www.paypal.com.


Payment in advance, Transfer or login:


When ordering are facilitated bank and the customer only has to make a deposit or transfer to this account for the total order value adding the reference or order number and details of the transaction. When transfer be made, it will not be visible in a maximum of 3 days, depending on the issuer thereof, then, is say, is visible as we shall be sending the goods, starting at that time the deadline materialized in the order.


CONTRAREEMBOLSO 


This payment method is only valid, for all deliveries with the Spanish mainland, is say, may not be to ship this modality to Ceuta, Melilla or any of the Islands (Canary Islands) and always keep a added cost worth 3% of purchase value. The company reservation cancellation or no orders at their convenience, if there any risk of not accepting the order or other case PAXANGA could be considered. Deliveries are conducted through Zeleris.

Assurance

 

paxangashop.com All customers or paxanga.es benefit of the guarantee given by the various manufacturers of each of the articles. Defects or damage due to incorrect use or manipulation of the material or damage by normal use thereof, not included in this guarantee. The shortages in the functionality of the items, due design limitations thereof, are also excluded of warranty coverage. Refer to specialist advice our customer service.

Returns

 

Returns and exchanges of material


Our service department customer has a sales service to solve any problem with our products or shipments, through which we try offer a fast and efficient for our customers. To make an exchange or refund, send an e-mail to innata@paxanga.es with subject "return (order number)" and pointing in the mail the order number or reference of the items you want return, the reasons for this return and all your data. Also You can call us on 0034 983 306 704 to call for help, but we need the return mail. PAXANGA, from 1 February 2010, accept changes of any order or product purchased in any of our physical stores or via the Web, but only returned money if any and demonstrated a defect or defect in the article, in other cases it carries out a voucher for use in PAXANGA, without any limitation.


How to return?


If for any reason you are not satisfied with your order, you within 7 working days counting from the date of delivery of the order, to return it. (According to Art 44 of law 7 / 1996 of 15 January retail management amended by Law 47/2002 of 19 December.). After communicating your desire to make the refund via mail, we will indicate the address to which you send the package and just send us the product in perfect condition and their packaging original, including guarantees, labels and instructions for use in If the / items carry him previously. Shipping costs caused by the return of a product are borne by the customer. It is important that you return the products return perfectly packaged. If products be damaged due to improper packaging, will not admit the return. May not be never used items. Nor is allowed the return of dvd, books or any item that is delivered sealed, if they lack the original seal. In these cases return the order to the customer freight collect, not taking charge under any circumstances for the acceptance of goods not for their part, may reach customer demand payment of all expenses caused by such damage. Once we receive the merchandise in our stores and check whether all the conditions previous paxangashop.com Paxanga.es or admit the return of product and proceed to make a voucher for the value of the article or returned items. If the client had benefited Our method of free shipping for orders over 60 euros or more than 300 euros, the value of this voucher will result from the Unlike the cost of the item or items returned less the cost initial shipment. The resulting ticket may be used when the Customer sees fit, having no limitation whatsoever. PAXANGA issue a unique coupon code with the value of this voucher, and be a Customer available for use in a time that is appropriate.


Note. In the case of products defective or erroneous items, all shipping costs shall be paxangashop.com paxanga.es or by following the confirmation of these defects or errors in these cases the company will reserve 20 days after receipt of the merchandise in our stores and if deemed as a defective product, we will refund the value of this article together with the costs of the return postage. In these cases, all return shipments must be made by mail regular, as blue package (post office).


Note that paxanga.es or paxangashop.com not support freight collect shipments before any return or exchange please contact us.

Legislation

 

The general conditions are construed under the laws in force in Spain matter which alternative applies in all that was not provided therein. (Basically law 34/2002 of 11 July information services and electronic commerce) limitation responsibility, types of winter sports (snowboard, skate, surf, ...) Are inherently hazardous and can cause serious injury. It is your responsibility to be technically qualified to use the materials paxangashop.com paxanga.es or distributed.

soon hope your visit in our shop.

PAXANGA - www.paxanga.es - www . paxangashop.com - info@paxanga.es